1. Introduction
This Privacy Policy describes how Open Road Media (Pty) Ltd, the operator of RestoMod.co.za, collects, uses, stores, and protects your personal information. By using this website, you consent to the practices outlined in this policy.
2. What Information We Collect
We may collect the following personal information when you use our website or interact with our services:
-
Contact Information: Name, email address, phone number, and physical address.
-
Order Information: Billing and shipping details, items purchased, payment method (note: we do not store card numbers).
-
Account Information: Username, password (encrypted), and preferences.
-
Device Information: IP address, browser type, operating system, and usage data collected through cookies or tracking tools.
-
Communication History: Emails, messages, and customer service interactions.
-
Marketing Preferences: Your consent for newsletters, promotions, or media updates.
3. How We Use Your Information
Your personal data is used to:
-
Process and fulfill orders placed on our website
-
Provide customer service and product support
-
Send order updates, shipping confirmations, and invoices
-
Improve the performance and usability of our website
-
Customize marketing messages, ads, and promotional content
-
Comply with applicable legal and regulatory requirements
4. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
-
Suppliers or logistics partners to fulfill your order (especially for dropshipping items)
-
Third-party payment gateways to process your payment securely
-
Email marketing platforms (e.g. Mailchimp) with your consent
-
Government authorities or legal institutions if required by law
-
Website service providers (hosting, analytics, etc.) under strict confidentiality
5. Cookies and Tracking
RestoMod.co.za uses cookies to enhance user experience, improve website performance, and deliver relevant advertising. You can manage cookie preferences in your browser settings.
Types of cookies we use:
-
Essential Cookies: Enable core functionality like cart and checkout.
-
Analytics Cookies: Track how visitors use our site (e.g. Google Analytics).
-
Marketing Cookies: Personalise content and advertising.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from loss, misuse, or unauthorised access. These include:
-
Encrypted SSL connections
-
Secure hosting and firewall protection
-
Restricted access to sensitive data
-
Regular software updates and system monitoring
7. Your Rights
Under South African law (POPIA), you have the right to:
-
Request access to your personal information
-
Correct or update your details
-
Withdraw marketing consent at any time
-
Request deletion of your information (unless we are legally required to keep it)
To exercise these rights, contact us at support@restomod.co.za.
8. Third-Party Links
Our website may contain links to third-party websites (e.g. YouTube, product suppliers). We are not responsible for the privacy practices or content on those sites. Use them at your own discretion.
9. Children’s Privacy
RestoMod.co.za does not knowingly collect personal data from children under the age of 18. If we become aware that a child has submitted personal information, we will delete it immediately.
10. Changes to This Policy
We reserve the right to update or amend this Privacy Policy at any time. Changes will be posted on this page. Continued use of the website means you accept the updated terms.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
📧 support@restomod.co.za
📞 +27 67 932 6279
🏢 Open Road Media (Pty) Ltd, 2 Lofty Nel Street Voorbaai Mosselbay, 6506
