Shipping & Delivery Information
Welcome to Restomod SA's shipping and delivery information page. Here you will find all the details you need to understand our shipping and delivery processes, timelines, and policies.
Shipping Providers:
We partner with a range of reputable courier and shipping providers, including but not limited to:
- The Courier Guy
- RTT
Shipping Cost:
Shipping costs vary based on the destination and the weight of your order. The final shipping charge will be calculated and shown to you at checkout. Occasionally, we run special promotions that offer reduced shipping rates or free shipping – keep an eye out for these!
Shipping Time:
Delivery normally takes 2–7 business days, depending on whether the product is in stock or is a special order.
If a special-order product will take longer, we will tell you the expected timeframe before we order it for you.
Please note, these timeframes are estimates and actual delivery times may vary.
Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our "Track Your Order" page or on the shipping provider's website to monitor the progress of your delivery.
International Shipping:
We do not ship internationally at this stage.
Delivery:
Please ensure you provide an accurate address and contact number at checkout. If the package is undeliverable due to incorrect address or repeated absence at the time of delivery, the package may be returned to us or remain at a local post office for pick-up.
Delays:
Occasionally, shipping delays occur due to reasons like public holidays, customs inspections, or logistical issues with shipping providers and product distributors. While these are out of our control, we will always do our best to support and keep you informed.
Returns:
If you are not satisfied with your purchase, please see our Returns, Refunds, Exchanges & Store Credit Policy for how returns, exchanges, refunds and store credit work.
If a product you have ordered turns out to be unavailable from our supplier, we will let you know as soon as possible and you can choose a full refund, store credit or a suitable alternative. See Products We Are Unable to Supply.
Questions & Support:
For any further questions about shipping and delivery, please reach out to our Customer Service team at info@restomod.co.za or visit our "Contact Us" page.
Thank you for shopping with Restomod SA
